Known email address "has a mailing status of error"

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  • Problem
  • Updated 2 weeks ago
  • Solved
Trying to send a test email to a co-worker who's email address I know is accurate, but when I type in her email address I get a notice that the email address "has a mailing status of error". How can i fix this?
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Physique 57

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Posted 2 weeks ago

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Photo of Nate Gallagher

Nate Gallagher, Employee

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Hello,

Thanks for reaching out to Emma Support! 

You can find step-by-step instructions on how to change a contact's status at the following link: 

https://support.e2ma.net/Resource_Center/Account_how-to/changing-mailing-status

I hope this helps! Please let me know if you have any questions. 

- Nate