Left-justified Picture Centered in Mobile?

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
When I set an image to be left-justified, it shows up as centered in mobile. Any way to fix this?
Photo of Tufts Hillel

Tufts Hillel

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Posted 4 years ago

  • 1
Photo of Sam Collis

Sam Collis, Customer Support Specialist

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Official Response
Hi there!  Thanks for a great question.

The short answer to your question is no.  When a template is mobile-optimized (like all templates in our Template Gallery) there is a piece of code called a media query that triggers a change in format when the email is opened on a mobile device.  This query stacks the contents of the email so that it appears like a long list, and thus easier to read.  It works on the assumption that there is 480px width of screen to use, and adjusts the contents of the mail accordingly.

One way you could achieve keeping a content block on one side or another would be to create a custom template that isn't mobile-optimized and hope for the best.  This would mean that the content of your email wouldn't shift when opened on a mobile device, but would also mean that it will render poorly on some devices.  Given that your last mailing had a 59% mobile open rate I wouldn't advise this.

The mobile email environment can vary dramatically, not having a template that's mobile-optimized runs the risk of frustrating and inevitably losing readers from not being able to view your mailing comfortably on their mobile.  Mobile readership has grown exponentially over the last 5 or so years and we always suggest that our users think of the mobile user when designing their emails.

I hope that sheds some light on why that picture is centering -- for readability,  but also for compatibility across the varying platforms and devices in the mobile world.  Please feel free to ask me any follow-up questions here :)