Lightbox Form not showing up on Squarespace website?

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After creating a lightbox form, copying the code and pasting it into our Squarespace website (under Advanced > Code Injection > Footer), and activating the code it is still not showing up on our website. I've looked up this problem on this site and only found similar issues dealing with HTTPS websites. I'm not sure if that is our issue, but I don't believe it is because the form still doesn't show up on Incognito browsing and other browsers.
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Water Street Design

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Posted 4 years ago

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Emily Hollingsworth, Alum

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Hi there -- It looks like you deleted the lightbox form you were testing. Any way you can recreate that so that I can do some troubleshooting? 

When you created that lightbox form, did you designate to the form to display only on certain pages, or did you just use the general site URL? Thanks!
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Emily Hollingsworth, Alum

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Hi Water Street -- Still having trouble here? I'm happy to help!