My lightbox form is not working on my Test Site

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  • Problem
  • Updated 3 years ago
  • Not a Problem
  • (Edited)
I've been through the options several times and made the options as blatant as possible just to get the form to show up. However, I'm still getting nothing. It's on a blank html page in order to test, but still nothing. I've tried several browsers.  Any ideas?
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Frazer UMC

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Posted 3 years ago

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Grey Stepp, Support Team Manager

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Official Response
Hey there Frazer UMC, 

I popped in to take a look at your most recent Lightbox form, and based on what you've told me, it sounds like the page you're testing the form on is probably not the page listed in step 1 of the form setup process, .   

Remember that that form would need to be put into the code for that page to work.  

Also, looking at the code for that page, it looks like you've set up the script for that in the header of the page (but don't have that code active).  When you do activate the code on that page, you'll want to make sure the code is in placed just before the closing body tag of the page, and not in the header section.  

Check out this article from our resource center if you have any more questions and feel free to post here if you still have any issues getting that set up!


- Grey