Lightbox text width area goes well beyond confines of the form pop up.

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  • Problem
  • Updated 4 years ago
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When implementing our lightbox form for web referrals, the text area goes beyond the confines of the box itself. Ive uploaded a screen shot.
Photo of Ellie Hogentogler

Ellie Hogentogler

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Posted 4 years ago

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Photo of Lauren Ackerman

Lauren Ackerman, Customer Support Specialist

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Hi Ellie,

I am happy to help! The first thing I would ask you to check is how the lightbox form was added to your website. It needs to be added to the code, immediately before the closing body tag </body>. I am trying to see what it looks like on the site, but it appears to have been taken down.

Can you please let me know where your site is hosted and if you did add the code for the form immediately before the closing body tag?

Thanks so much!
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

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Hi Ellie -- Just checking in here. If you still need assistance with your lightbox form, can you point me to where the form is hosted? Thanks!