Angle bracket and quotation marks break campaign's online version

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Archived and Closed

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I want to post links for my past newsletters on my website, but when I go back to some of them, they have some bizarre text at the top from the newsletter. Obviously, I can't post it looking like this-can someone help? Here's the link:

I'd also love to know if there is an easier way to get the "view online" links from each last newsletter to use other places, rather than having to go through each indiv one to grab the link every time. thanks!
Photo of Georgia Virtual School

Georgia Virtual School

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  • frustrated

Posted 6 years ago

  • 1
Photo of Katie Lewis

Katie Lewis, Official Rep

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I apologize for the trouble here! There's a bug in our platform that breaks an online version if a campaign contains an angle bracket and quotation marks. You can see the angle bracket and quotation marks in this first section:

In order to post your campaign, I suggest editing it to replace the brackets with dashes or another symbol, like a bullet. Then, you can send the campaign to yourself for the purpose of generating a new, fixed online version to grab from the Response page.

The online versions are only accessible from the Response page by clicking on a mailing. There isn't a separate storage area in your account for these.

I hope this helps to explain, but please let me know if you've any questions!
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Katie Lewis, Official Rep

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I'm updating this topic's subject line for others searching for this bug.
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

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This bug is resolved! Thanks for your patience. :)