Litmus Tracking Code Placement

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  • Updated 1 year ago
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Does anyone use the litmus tracking code in their mailings? I've followed all of Litmus's instructions and yet it still says that the code is "incomplete". 

Just wondering if someone else is using this in addition to the emma analytics.
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Texas A&M Foundation

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Posted 2 years ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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While I haven't run into any interaction with Litmus' tracking features, I too, would be curious about how this interacts!


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I'm having this same issue, did you happen to find resolution?
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Grey Stepp, Support Team Manager

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This info from our product team may help!

  1. Tracking pixel code that is only HTML & CSS (like that used by Litmus or Email on Acid) can be inserted into a drag and drop HTML block - they typically include a <style> tag and an img tag.

  2. Tracking pixel code that contains Javascript objects (like that used by Facebook and other similar platforms) will NOT work - the scripting language will be removed by the editor on send or publish.
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Thanks for this info. When using the HTML block, once saved, all &'s are replaced by the htmlentity &amp;. I'm assuming this is due to link tracking? 

Is there a way to avoid this? In the litmus tracking code there is one image src attribute that contains &'s and the style section contains them as well as part of the background-image .

I think this is causing the issue.

Thanks again for the info.