How do I select a new field on a signup form?

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I've edited a couple of the fields I use in my sign up form. When I go to edit the form itself, I don't see how to add the new field. Do I have to recreate the entire form? In the screenshot, you see the section of the form in question. I created a new field to use here, how do I access it?



I'm trying to get this option added to the form. 

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Kelly

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Posted 5 years ago

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Tyler Scott, Employee

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Good morning Kelli! I jumped into your account looking at the signup form saved as ABA Application and it looks like you were able to get those changes saved. Please let me know if you’re still having trouble though or if I should be looking at a different form.

Thanks!
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Broadmark Marketing

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Hello, 

How do I add another field to the sign up form?
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Katie Lewis, Official Rep

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Kimmy, I’m so sorry that your post here was missed! You can add another field to your signup form by following these steps:
  1. Go to your Audience page, and click the Manage fields button.
  2. Click the Create a new field button, and follow these steps to create your field.
  3. Go back to your Audience page, scroll down to the signup form section and select to edit the form of your choice.
  4. You’ll see your new field as an option in edit mode, and you can uncheck the box in the hide column to make the field display on your form. You can also check the box in the require column to make the field required. Click the Save button when you’re done.
I hope this helps, Kimmy! Again, my apologies for the delayed response.
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Bellagio Limousines

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Hi Katie
Thanks for your detailed response.

I am having an issue of simply adding an email address field.

I have followed your instructions and there is no "email" field available from the picklist.

I have tried creating a custom field however salesforce doesn't recognise and therefore will not map to it.

I hope you can please help :)

Cheers

George
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Emily Hollingsworth, Alum

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Hi Bellagio -- There can only be one unique email address for each contact record, and Emma provides that default field for you. Adding an additional email field would create two email fields in every contact record, and since you can only map addresses to one email field, the new field wouldn't be usable. Can you tell me what you're hoping to accomplish with an additional email address field? Thanks!
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Bellagio Limousines

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Hi Emily..are you familiar with Emma and Salesforce integration? The problem is when I try to map any emma fields to salesforce, and I am doing this process within Salesforce, there's no email field available at all !!
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Emily Hollingsworth, Alum

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Yes I am! You won't see the email field as an option to map to in SF because it maps automatically as part of the integration. If you get the integration all set up and aren't seeing those addresses sync over, let me know, and we'll dig in further! Give me a shout if you run into any issues with that set up.