missing campaigns

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I have an office user that when she goes to the "campaigns" tab in her browser, there is nothing there.  Dell 790 computer running WIndows 7.  happens on the latest version of Chrome, Firefox and IE.  When she logs in from a different computer, they are all there.
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Posted 2 years ago

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Photo of Zach Sharpe

Zach Sharpe, Employee

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Hey Jim,

Would you be able to try clearing the cache and cookies within Chrome or Firefox to see if this makes a difference? Emma relies on pulling new information to be able to provide correct data.

You can also test this by trying to login using an incognito window!

Let us know if this helps, thanks!