Modifying drag-and-drop code blocks and setting default styles for them

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Hello,

I'm working on customizing a drap-and-drop template in Emma. I think drag-and-drop is a great interface and is very easy to use, however I'm running into issues with managing their inline styles and keeping the look-and-feel consistent w/o having to constantly modify settings and attributes.

First, our templates are supposed to follow a strict style guide, and the drag-and-drop elements allow for a lot of customization. Is there any way to restrict what attributes are editable (i.e. margin, padding)?

Second of all, is there a way to set defaults for all of these attributes?

Third, is there a way to customize what code is spit out when using a code block? Can I create my own drag-and-drop blocks?

p.s. as an aside, when I click "Sign in to post" to post this support thread, I'm given an option to "Use [my] Emma account." When I click that, it opens another window and takes me to my Emma account--It doesn't sign me in to anything. I ended up not using my emma account for this.
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Stephanie Smith

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Posted 3 years ago

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Adriane Smith, Customer Support Specialist

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Hey Stephanie! 

I'm sorry for the trouble you had getting logged in to the Emma Community!  I'll be sure to check in with our Community Leader about your experience to see what may be the cause of that. I was not able to replicate what you described.

Thank you for reaching out with your template questions, and they are great questions. I think it would be helpful for me to see what your account looks like. Could you pass along to me the name of the company, or the username you log in with?  I will be able to take a look at your account and give suggestions.

The suggestion that comes to mind first would be to have us tweak a template for you, or create a custom template to accommodate your style guide. Right now, there's not a way to set your own defaults on the attributes for a Drag and Drop template, but that's a great suggestion that I'll be glad to submit on your behalf.

If you'll pass along to me the name of the account I'll see what other suggestions I might have. Thank you! I'll be on the look-out for your reply.
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Stephanie Smith

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Hi Adriane,

Thanks for the response. I log in with scsmith@calarts.edu
As far as having your team tweak a template for us, what is the pricing for that?

Thanks again,
Stephanie
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Adriane Smith, Customer Support Specialist

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Hey Stephanie,

I see that your account is an agency-type account, meaning you have access to Emma's Template Builder. Have you been using Template Builder to create templates? If you're code-savvy, you should be able to utilize Template Builder to build your own customized template, according to your style guidelines. Take a look at Template Builder help for more information on this, and let me know if you still have questions about that.

The Support team are not coding experts, so I wouldn't be able to walk you through the steps for creating exactly what you're after, but we do have training services for Template Builder, if you're interested. As for the cost of a custom or revised template created by our Design Team, the cost depends on what exactly is being created/revised. You can chat with someone directly by giving our support line a call, or you can submit a design form to get the ball rolling on a service. The phone number to Support is 800-595-4401. 

If there's anything else I can assist with please let me know!
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Melissanthi Saliba

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Hi Adriane,
I will be assisting Stephanie on this issue.
I went through the documentation and started using template builder. The issue is that I can't switch to code mode in order to access the code, the option doesn't appear to be available on the builder menu. The only available options for the time being are HTML and Plaitext . Would you be able to help us with that?
Thank you,

Melissanthi
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Adriane Smith, Customer Support Specialist

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Hey Melissanthi!

I hopped into your account and I'm seeing an option for code view, alongside the HTML and Plaintext options. Can you tell me which template you're accessing that doesn't seem to have this option? You may find that clearing your browser's cache and cookies will resolve this! Give that a try and let me know if I can dig back in to this. Thank you!

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Adriane Smith, Customer Support Specialist

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Hi again! 

Just checking in to see if further assistance is needed here! Please let me know if you have lingering questions. I'm happy to help.
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Melissanthi Saliba

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Hi Adriane,

Thank you for the follow up.

I was able to switch to code mode and I have been working towards creating some templates for my clients.

The most common issue that I have encountered while using the Emma building tools is that there isn't enough flexibility. I noticed that Emma will often override some of the code I write with default code, whenever I try to modify certain things on the block modules.

I have figured out work arounds for most of the issues I've had, but there is a need for one thing; a combo text block of two columns.

I have tried using the table that is available through emma, but there is a border that is impossible to eliminate (https://community.myemma.com/emma/topics/borderlines_on_my_table). I am already using a two-column row for the need of placing a button next to text, but I would need to alternate this two column row with a one column one, and as far as I know that's not yet possible (https://community.myemma.com/emma/topics/rows_feature).

The temporary solution I am using for the time being is inserting code for a table using the html block, but that wouldn't be a good solution for my clients, cause they would have to edit the html code, in order to change the text for each email campaign.
Please let me know what are your suggestions and if the issues mentioned above are any closer to being resolved.
Best,
Melissanthi
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Adriane Smith, Customer Support Specialist

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Hi Melissanthi,

I understand what you're wanting, and I'm curious if there's a way to accomplish this within Emma. Do you have an example I could see of what you'd like your mailing to look like? While it currently isn't possible to turn columns on for multiple areas of your mailing, it may be possible to get the look you're after. It sounds like you've been working around the limitations as best you can, and if there's truly not a way to create what you're after our Design team could tweak the template for you to accomplish what you need.

I'll add you to our open feature request asking for more flexibility within in the Drag and Drop editor when it comes to adding columned regions and rows. As of now, there's no update on any changes being made to the columns/rows feature.

Can you describe to me what exactly you are attempting to modify in the code of the content blocks? There are certain instances which are appropriate to edit the code, and others that you'd make changes in the block settings within the editor view. Thanks so much, and I look forward to your reply!
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Adriane Smith, Customer Support Specialist

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Hey Melissanthi,

Just checking back in with you! Give me a shout if you're able to pass along any more details for me to look into. I'm happy to dig back in if needed.