Moving from the classic editor to drag & drop

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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: The classic editor has been retired from all Emma accounts

What happens if I deactivate the "Classic Editor" for one of my clients - do the campaigns that originated in the classic editor disappear? If I reactivated it, could we still access the campaign? When are you guys planning to phase out the classic editor?
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Posted 6 years ago

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Cassie Berman, Alum

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You're definitely on the right track. If you turn the old editor off using the toggle switch on the agency accounts page, the classic editor disappears, though the old emails are merely hidden from view. Should you need to review an old mailing, you could turn the classic back on, and it would reappear at the top of the campaigns page, along with all the old emails.

We recommend turning the drag & drop editor on for all subs as soon as possible, and leaving the old editor off for any new clients since it will be phased out eventually. While we strongly believe the new editor is where it's at, and cannot keep the old editor purring along indefinitely, we do not have a hard and fast date for taking it offline. Instead we are closely monitoring the number of mailings sent in agency accounts using the drag & drop editor, and keeping track of how many agencies have enabled the new options for their clients. These metrics will inform our decisions, every bit as much as Emma's desire to move the product forward.

As more agencies transition their legacy accounts to the drag & drop editor, we will begin to move the classic editor onto its own page. Giving the new editor prime placement at the top of the campaigns page will increase its adoption rate. The next phase would be adding messaging in the app explaining that the old editor will no longer be supported and will change to a read-only state on a certain date. This messaging will give clients ample time to recreate their favorite mailings in the new editor. The in-app messaging is already in place for direct Emma customers, and you can read more about the sunset plan for standalone accounts here.

Do know that Emma's agency partners have a large stake in our product. Consequently, Emma's agency team will be reaching out all kinds of ways to make sure our agency partners are adequately prepared for this transition. So keep an eye on your inbox, and on the "News & tips" box on your agency home page. And feel free to let us know how this change is affecting your clients at any point along the way.
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Katie Lewis, Official Rep

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Hi D’nelle! We’ve updated our information about the agency transition to the drag & drop editor, so I want to make sure you’ve spotted this community conversation and this Resource Center page. Give us a shout with any questions. :)