Multiple errors in Campaign

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  • Updated 5 years ago
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I'm encountering multiple errors in Campaign. I was logged off because of a (CRSF?) token error, when logging back in it gave me that Send was temporarily disabled, now it allows me to click send but I'm getting nothing loading on the review_send page with some funky logos up top (if you're testing something, maybe not do it during business hours?).

I've cleared cache, restarted, etc. etc. Running latest Chrome beta. Please advise.
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Blood Assurance

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  • rather perturbed.

Posted 5 years ago

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Tyler Scott, Employee

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Hello! Sorry for the frustrations with those errors. I was trying to determine from your screenshot, but are you currently using Chrome or Firefox? The first thing I'd recommend doing is clearing your browser's history, cache, and cookies. Once you've cleared all of those, close any open browser windows and then open a new one while heading over to your Emma account. I'm clicking around here in your account in both Chrome/Firefox and unfortunately I'm not able to recreate. 

Please give me a shout though if clearing cache, etc doesn't do the trick.

Thanks!
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Tyler Scott, Employee

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Hey there! I wanted to follow up to be sure you received my post above. Please let me know if you still need assistance.

Thanks!