My formatting is changing when I go to Preview

  • 1
  • Problem
  • Updated 9 months ago
  • Not a Problem
I created my newsletter and the formatting looked really good on the editor page and then when I clicked to preview it, there was two huge gaps in spacing. I tried deleting the text and typing it in again as well as copying it from edit pad. I then sent a test e-mail to myself and the gaps are still there. Any other recommendations?
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Kim Schmelz

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  • frustrated

Posted 10 months ago

  • 1
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Phillip M, Official Rep

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Hi Kim!

At this point, I would recommend copying your text out and throwing those content blocks away and dragging in new ones. Sometimes remnants or artifacts of that bad formatting can linger and continue to cause issues even once you clean the text up. Otherwise, you may be able to remove the margin and padding to eliminate some of the excess space.

I hope this helps, but just let me know if you need anything else on this. - Thanks!