MyEmma Metric not reporting latest mailing

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  • Problem
  • Updated 5 years ago
  • Not a Problem
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We sent out a rather large mailing last evening. Previously, any email blast we've sent has been readily viewable on the MyEmma Metric app. This one has yet to show up. Just curious as to what's changed.
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kmurack

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Posted 5 years ago

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Laura Dickerson, Official Rep

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Hello!

I am happy to help you out with this. Do you know if you have the latest Metric app update?
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kmurack

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I have the latest Android version (1.0). The iPhone version is 1.1.1.
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Laura Dickerson, Official Rep

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I am checking into this for you.
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Laura Dickerson, Official Rep

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Hi there,

It should be working for you now - could you pull down the feed to refresh? Let me know if you can see the update.
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kmurack

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Indeed it is. Saw it show up yesterday morning. I did a small internal test mailing to see if that would show up and it did, along with the results of the large mailing. We're doing another large mailing Monday. Crossing my fingers that the company owner will be able to track things as they happen with Metric, rather than waiting 24 hours for the results to post.

Thanks!