Myemma repeatedly stalls at log-in

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  • Problem
  • Updated 4 years ago
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Myemma repeatedly stalls while trying log-in. Other Myemma pages will load, like this support page. Last time I tried to log-in I received this >Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@e2ma.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/2.2.22 (Ubuntu) Server at app.e2ma.net Port 443
Photo of kara | daniel JEWELRY

kara | daniel JEWELRY

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  • frustrated

Posted 4 years ago

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Photo of Andrew Heuback

Andrew Heuback, Official Rep

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Hey there.  We have had a few other reports similar to yours throughout the last 24hrs. 

While we haven’t been able to reproduce the issues, we’re actively investigating this; to this end, can you let me know a little information about your setup? 

Specifically:

- the browser you’re using, including version (an easy way to find out is to visit www.supportdetails.com or www.aboutmybrowser.com )

- your operating system

- what software updates, if any, you’ve performed recently on your system

Hopefully this information will help us get to the bottom of this.

(Edited)
Photo of Andrew Heuback

Andrew Heuback, Official Rep

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Hey - checking back in with you on this. Are you able to log in or is this issue persisting?