Need to edit custom template!

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  • Problem
  • Updated 5 years ago
  • Not a Problem
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Need to edit custom template! HI there - I am working on an email using our newsletter template and a link is broken. However, I can't find "edit template" anywhere. Can someone please point me in the right direction? Thank you!
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C5 Youth Foundation of Southern California

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  • frustrated

Posted 5 years ago

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Barbara O'Toole, Champion

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Hi, there! You'll probably want to call that issue in for fastest support. If your custom template was made for you by the EMMA design team, it doesn't have a "backdoor" entry for editing.

Hope this helps!

(You can make your own custom template with the template called "Code Your Own."  Then you can click the downward-pointing arrow to the right of the Save button and select Save as Template.)
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Emily Hollingsworth, Alum

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Hello - you are on the right track here, O'Toole!

You don't have access to the code for a custom template from within your account. If you have broken links, we can fix those links for you here in Emma Support. You can email support@myemma.com with details. If you need revisions to anything else in the template, like images or layout, you can submit those via our design form.

I hope this helps!