Need to edit custom template!

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

Need to edit custom template! HI there - I am working on an email using our newsletter template and a link is broken. However, I can't find "edit template" anywhere. Can someone please point me in the right direction? Thank you!
Photo of C5 Youth Foundation of Southern California

C5 Youth Foundation of Southern California

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Barbara O'Toole

Barbara O'Toole, Champion

  • 65 Posts
  • 20 Reply Likes
Hi, there! You'll probably want to call that issue in for fastest support. If your custom template was made for you by the EMMA design team, it doesn't have a "backdoor" entry for editing.

Hope this helps!

(You can make your own custom template with the template called "Code Your Own."  Then you can click the downward-pointing arrow to the right of the Save button and select Save as Template.)
Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

  • 2203 Posts
  • 158 Reply Likes
Hello - you are on the right track here, O'Toole!

You don't have access to the code for a custom template from within your account. If you have broken links, we can fix those links for you here in Emma Support. You can email with details. If you need revisions to anything else in the template, like images or layout, you can submit those via our design form.

I hope this helps!