Newsletter is locking up Microsoft Outlook 2016 running Windows 10.

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A customer reported the library newsletter email is locking up Microsoft Outlook 2016 running Windows 10. I do not use Outlook 2016. Can anyone offer a suggestion as to why this is happening.
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Williamson County Public Library

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Posted 4 years ago

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Damian Gatta, Official Rep

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Hi there!

There are definitely some known trouble with Outlook being able to properly render HTML found in Emma emails.  With that said, can you explain to me what you mean by the campaign is locking up?  I would like to pull up the campaign using Litmus in some different versions of Outlook to see if I can replicate what your customer is experiencing.

I'll keep my eye open for your reply!