No header row with export

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  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Is there a way for a complete header row to export with a list export? Right now, the csv has only a part of a header row so it's making it difficult to understand the column fields other than email. This is all I'm seeing:  email member since status bounce count plaintext_preferred  
and it's not in the right columns to match the information. 
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Studio Calico

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Posted 5 years ago

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Emily Hollingsworth, Alum

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Hi there -- Can you tell me if you're exporting a group or a segment? I'd like to take a look!
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Emily Hollingsworth, Alum

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Hello again -- Just checking in here! I wanted to see what kind of list you're trying to export. If you're working with a segment, you may see those header rows jumble up. We have a known bug in our system right now that causes missing fields in the header row for segment exports. 

I'm going to note that bug and will reach out here as soon as the bug is resolved! 
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Emily Hollingsworth, Alum

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Just following up here to let you know that this bug with segment exports is fixed! Segments will now export with all custom and default fields. Thanks!