Open & Click #s not showing up.

  • 2
  • Problem
  • Updated 2 years ago
  • Not a Problem
Open & Click #s not showing up. I just sent out a newsletter at 8 AM EST and while I can see who's opening the newsletter, my open & click rates are showing ZERO. Pls look into this and LMK. Thank YOU!
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Ms. Bond's Breakfast Club

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Posted 2 years ago

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Grey Stepp, Support Team Manager

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Hi there!  Thanks for reaching out!  

We had some Response data delays this morning due to a 3rd party system issue this weekend.  We're getting caught up here, and I was able to see that your mailing from this morning is showing Response data now.  

Let me know if you have any additional questions! 

- Grey 
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Ms. Bond's Breakfast Club

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it's all good now, thx for the quick update & fix!

have a good day,
ms. bond