Over what period does the Opt-Out contacts report for?

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In Audience section, over what period does the Opt-Out & Error contacts report for?  (ie: since we opened the account, the past month, etc?)
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Peninsula Publishing Inc.

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Posted 4 years ago

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Photo of Seemab Hussaini

Seemab Hussaini, Champion

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Hi there! The opt-out is not limited to a period in time. Once they opt-out from receiving campaigns from you, thats it. For good. Unless they choose to opt-in by visiting the "managed preferences" link at the bottom of a mailer, or if they send you an email that you can forward to us, of them asking to be opted back in.

Here's a link to True Remove explaining the opt-out (http://www.trueremove.com/)

Hope this helps. But if you have any questions, please feel free to reach back out to us!
 
- Seemab