Paragraph lines breaks aren't working in own HTML code

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  • Updated 5 years ago
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We are transferring over from another email vendor.  The HTML code that worked with that vendor, isn't working in Emma.  I've removed all the <body>, <html> etc. tags, but am still having issues. 

Specifically, the line breaks you usually get with the <p> tags aren't working -- everything is scrunched together.

What have we done wrong?  
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Teresa L

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  • frustrated and cranky.

Posted 5 years ago

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Photo of Emily Hollingsworth

Emily Hollingsworth, Alum

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Hi Teresa -- You're on the right track there. While we don't troubleshoot upload your own HTML, I'd be happy to take a peak and point out any other bits that aren't in line with our HTML for email best practices. For example, you'll also want to avoid colspans, rowspans and image maps. You may also want to check out our Top 10 HTML tips. If you're code is in line with all of those recommedations and you're still running into trouble, let me know!