pausing a mailing

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How does pausing a mailing work and what does it do?
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Greater Mankato Growth

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Posted 3 years ago

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Sam Collis, Customer Support Specialist

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Official Response
Hi there!

Our pause mailing feature allows you to easily pause a mailing that's already in progress; this is helpful if you’ve noticed an error in your mailing right after pressing send, for example. You can read more about pausing a mailing at the bottom of this page from the Resource Center, but here are the steps involved:
  1. On the Response page, look for your mailing’s name listed as “In progress” and “Sending”.
  2. Click on the downward-pointing arrow to the far right.
  3. Choose “Pause this mailing”.
As a note, you may not always see the “Pause this mailing” option on your mailing; this may be because your mailing completed its delivery too quickly to pause it. 

Feel free to give me a shout if you have any follow-up questions here!
(Edited)