pausing a mailing

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL CLEANUP

How does pausing a mailing work and what does it do?
Photo of Greater Mankato Growth

Greater Mankato Growth

  • 18 Posts
  • 1 Reply Like

Posted 4 years ago

  • 0
  • 1
Photo of Sam Collis

Sam Collis, Customer Support Specialist

  • 252 Posts
  • 59 Reply Likes
Official Response
Hi there!

Our pause mailing feature allows you to easily pause a mailing that's already in progress; this is helpful if you’ve noticed an error in your mailing right after pressing send, for example. You can read more about pausing a mailing at the bottom of this page from the Resource Center, but here are the steps involved:
  1. On the Response page, look for your mailing’s name listed as “In progress” and “Sending”.
  2. Click on the downward-pointing arrow to the far right.
  3. Choose “Pause this mailing”.
As a note, you may not always see the “Pause this mailing” option on your mailing; this may be because your mailing completed its delivery too quickly to pause it. 

Feel free to give me a shout if you have any follow-up questions here!