photo effects don't work (endless progress bar when "saved")

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I'm trying to apply a basic frames photo effect in MyEmma but when I click "save," I only get an endless revolving beach-ball progress icon... Ideas?
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AGC of Washington

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Posted 5 years ago

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Emily Hollingsworth, Alum

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Hi there -- I'd love to hop into your account and take a look. Can you let me know which campaign you're working in? I made a copy of your most recent draft and was able to apply a bold frame to an image there. I saved the campaign, exited and reopened that campaign to make sure those changes stuck. 

Please let me know if you're still running into issues with the image editor!
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Emily Hollingsworth, Alum

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Hello again! I'm just checking in here to make sure you're all set. Please let me know if I can help with anything else. :)