Problem - Can't Export

  • 1
  • Problem
  • Updated 2 weeks ago
On Saturday, the export function stopped working.  Please let me know when it is working again.  When I click the export button, nothing happens. 
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PLA Media

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Posted 2 weeks ago

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Anthony Miranda, Customer Support Specialist

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Hi there - thanks for reaching out!

Sorry to hear about the difficulty with getting those exports. I jumped into your account and found that there have been many successful exports initiated this past Saturday. Are you able to navigate to the Exports area of your account to confirm if you're seeing something different?

You can get to the Exports page by using the dropdown menu at the top right of the account. Once you're there, click on any of the file names to download the exports.

Let me know how that goes!