Problem changing text to Helvetica

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
I have been having a weird problem where I can't change the text in my campaign to Helvetica. It just stays on Trebuchet no matter how often I click on Helvetica in the menu. I can select any other font in the list and the text will change, no problem. But not Helvetica. Help! I am using Firefox as my browser.
Photo of City of Vancouver, Washington

City of Vancouver, Washington

  • 37 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Phillip M

Phillip M, Customer Support Specialist

  • 200 Posts
  • 11 Reply Likes
Official Response

Phillip from Emma Support here! Have you tried clearing your cache and cookies or tried a different browser? Also, did you copy and paste text from another source? If so, try cleaning that text up in a resource like and then paste it from there back into Emma. Give those troubleshooting tips a go and just let me know if that clears up the issue. Thanks!