Problem with embedded PDF attachments

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  • Updated 1 year ago
There seems to be a glitch when embedding PDF attachments into an Emma email. When I was testing an email out, it seems that every time I tried to embed a specific, new uploaded PDF document, it kept on reverting it to a different PDF file we had uploaded to Emma weeks ago in a different email campaign. Luckily we double-checked the email before sending because even though we chose a specific PDF to be embedded, it kept changing it to the PDF file we uploaded to an email we sent out weeks ago. 
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URI College of Pharmacy CPD

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Posted 1 year ago

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Ben Harrington, Employee

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Hi There! 
Can you point me to the campaign that you are having this issue in as well as the document that you are trying to attach? 

I'll be looking out for your reply! 

-Ben
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URI College of Pharmacy CPD

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It was our "June Mini '17 - COPY 05-19 03:09 PM" campaign and it was the document we were using for the "topics include" link. It kept changing our PDF to "32nd Annual Seminar by the Sea Sponsorship Form" when I kept trying to upload the "URI Pharmacy Last Chance CE Miniseries Program". Luckily we caught it before we sent it though! Hope this helps.
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Ben Harrington, Employee

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Hi There! 
Thanks for providing me with that information! I took a look at the most recent copy of the mailing and saw that the document being linked to was the "URI Pharmacy Last Chance CE Miniseries Program" PDF and not  "32nd Annual Seminar by the Sea Sponsorship Form". Can you confirm that you are seeing that on your end? 

Thanks! 

-Ben