Problems with Convertplug integration?

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  • Updated 3 years ago
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We have a client who is using a plugin called ConvertPlug to create several different lightbox signup forms. Apparently the forms are working fine, EXCEPT that they aren't dropping signups into the appropriate groups. Has anybody else experienced this problem? Any tips for a fix?
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Meaghan, Champion

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Posted 3 years ago

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Jason Keary, Official Rep

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Official Response
Hey there, I hate that you’re having issues with their integration!  As that integration is not one that we built, we don’t have any visibility into how it is set up. 

You may want to reach out to ConvertPlug’s support to see if they could help out with this. 

If you do get an answer from them, if you wouldn’t mind posting it back here in case anyone else runs into similar issues with their integration.