Line spacing changes on mobile preview

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Hello! I am having consistent problems with a title or sentence being on one line in the computer screen preview and then on the mobile preview it changes it to two lines. I understand why it does this but the 2 lines are squished up together and look bad. I can't figure out how to fix this since it's not really 2 lines and the paragraph spacing button won't help me. If you need to look at an example I am working on "Distributor Email 12.16.15" Thank you!
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CPP Global

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Posted 3 years ago

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Damian Gatta, Official Rep

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Hi There!

I hopped in your account and took a look at the campaign Distributor Email 12.16.15.  I do see what you are talking about how in the mobile preview the "Tall 50ml Metal Overshell Jar Cap" line is going into two lines and the spacing is off.   That block seemed to be acting a little wonky so I brought in a new text block and typed the text directly in the text block and formatted to match your original block and that resolved the issue.



Take a look at the Distributor Email 12.16.15 - Support Copy and you can see that the spacing looks better!  Feel free to reach out with any questions or if there is anything else I can do to help!
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CPP Global

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That's perfect.  Now, to avoid that in the future, I should just try a new text block and see if that fixes the problem?  I have had this problem many times.
Thank you!
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Damian Gatta, Official Rep

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Hi there!

That is always a good thing to start with to troubleshoot.  If you find that does not do the trick, give us a shout and we can certainly take a deeper look!