Set which group new subscribers are added to

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We are having problems with people signing up  not being added to our active mailing list. They receive a confirmation email or an email regarding their subscription status but are not added to our audience and not receiving our emails. SOS
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The Bermudian Publishing Co Ltd

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Posted 4 years ago

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The Bermudian Publishing Co Ltd

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Sometimes they wont even receive a confirmation email!
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Katie Lewis, Official Rep

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Hi! I'm seeing that your signup form isn't set up to either automatically add subscribers to a specific list or give them options of which lists to join:



Click that add or remove groups button to set up where these subscribers are sent to in your account.

To find those who've already slipped through, you can create a segment for those in limbo, which means they aren't in any audience groups.

I hope this helps!
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Katie Lewis, Official Rep

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Hi again! Just want to give you a shout that I've updated this subject line for any others searching for this info. :)