Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: EOL CLEANUP
The current behavior of audience, contacts, search is that JSmith@example.org does not match up on firstname.lastname@example.org. I get a message 'You have no active contacts that match this search term.' and no prompt to add the user.
I click Audience again, then click Add Contact again, fill out the record, then click a save button, and get a modal indicating the record already exists.
Each time I do a lookup like this and it doesn't match as it should, I waste a minute in reattempting data entry.
1. change quicksearch to be case insensitive
2. nice to have: when returning a search that does not match any record, provide a button to add the record.