Raiser's Edge Integration

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I'm sure there are other non-profits out there that use Blackbaud's Raiser's Edge CRM who would be thrilled if Emma integrated with it a la its Salesforce integration. Do you know if there are any plans to do so? 

I'm thinking pulling lists directly from RE into Emma and vice versa (e.g. actions, appeals, etc.)

Thanks for the consideration!
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Posted 4 years ago

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Katie Lewis, Official Rep

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Hi there! I haven’t heard about pursuing this, so I’m checking in with our product team to learn more. :) I’ll let you know what I find out.
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I appreciate it. I know MailChimp has something like this. 
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Katie Lewis, Official Rep

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Hi again! Raiser’s Edge is high on the list of potential integrations for us. We don’t plan to tackle any additional CRMs -- though Raiser’s Edge is in our top two, if we change that decision -- until we learn more about how Emma users are using our Salesforce integration. Building an integration like this is costly, so we want to make sure it makes financial sense before we jump into any more integrations.

A couple of notes on the Mail Chimp integration: It isn't something they built; it was built by a third party called Zeidman Development. The demos look a bit confusing, with potentials for error. There’s also an undisclosed price to get any premium features (like two-way syncing, for instance). That doesn't change the fact that they have an integration and we don't, but I definitely recommend watching their videos before opting for it; it looks to me as though moving data via spreadsheets may be just as effective.
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Thanks for the follow up, and I hope I didn't come across as "MailChimp has one, why don't you?" nyah, nyah...

Importing might work. I'll have to fiddle around with that. 

Glad to hear it's on the radar though!
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The Houston Zoo

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Hi Katie! Thanks for responding to this thread. We too would be interested in a Raiser's Edge integration. If one's on the horizon, please keep us in the loop!
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Sarah

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Hi -- We would be interested in a RE integration, too! Is there a work around in the meantime (besides moving information via spreadsheets)?

Thanks.
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Katie Lewis, Official Rep

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Hi Sarah! There isn't another workaround I know of, besides using spreadsheets, but I'll keep you posted with any changes.
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Wild Salmon Center

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This looks like an old thread, but we plan to integrate our email platform/CRM soon and use Raiser's Edge. Would be great to keep using Emma and not lose our email history! I would think RE is right up there with Salesforce in terms of worthwhile integration?
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Katie Lewis, Official Rep

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Thanks for adding your vote! There hasn't been a change here -- Raiser's Edge is high on the integration list for us -- and I'll keep you updated with any changes.
We're interested in this as well, wondering if it's still being considered? Thanks!
(Edited)
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Emily Hollingsworth, Alum

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Thank you all for your interest and votes here! Through exploring this partnership, we've learned that most versions of Raiser's Edge are closed platforms. This means we can't build an open integration with them. Our Technical Services team could, however, build a custom integration for anyone who is using the newest version, Raiser’s Edge NXT (the only version with an open API), and we may continue exploring a one-way integration for that platform.

Let me know if you're interested in speaking with that team, and I'll connect you!
(Edited)
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Sue Bender

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I'd be interested in learning more about EMMA integration with Raisers Edge NXT... is this possible? Costs? do you have other clients currently who use this model?
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Grey Stepp, Support Team Manager

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Hi there Sue, I haven't seen any other updates about a pre-built integration with Raisers Edge.  If you were interested in having us build a custom integration for you, I would be happy to get you in touch with our technical services team.  They'd be able to scope out the work and get you a quote.