real time spent on clicks

  • 0
  • 1
  • Question
  • Updated 1 week ago
How can we determine how much time a viewer/ customer has spent on various links within our campaign?  i.e., how long did they spend viewing a youtube; how long did they spend on a dedicated web page, etc. 
ME tells us which links were clicked on but can she tell us how long they spent on that link?
Thanks!
Photo of Alkahest Artists & Attractions

Alkahest Artists & Attractions

  • 2 Posts
  • 0 Reply Likes

Posted 2 weeks ago

  • 0
  • 1
Photo of Anthony Miranda

Anthony Miranda, Customer Support Specialist

  • 132 Posts
  • 16 Reply Likes
That type of time-based reporting isn't available from Emma as we only link to the pages you specify and do not have access to the visitor data of those pages. The administrator of a webpage can use scripts and services like Google Analytics to track session durations but that is not something that can be communicated to the response data of your Emma mailings.

I hope that information is helpful! Let me know if you have any other questions.
Photo of Alkahest Artists & Attractions

Alkahest Artists & Attractions

  • 2 Posts
  • 0 Reply Likes
Thank you Anthony - it makes sense!  I couldn't imagine a way you would know without being connected these external links, but had the question come up so had to ask.