Redirected links not working

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  • Problem
  • Updated 6 years ago
  • Not a Problem
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Redirects for links embedded in newsletters are not working. I sent out an email yesterday and I needed to redirect one of the links in the email already sent. Now that a redirect has been setup users get this message: "Oops. This is an invalid URL. If you didn't type this in to the address bar, you may have clicked on a bad link" Is there a way to fix this?
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Lesley University College of Art and Design

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  • anxious

Posted 6 years ago

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Tyler Scott, Employee

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Hi there! I wish I had better news, but once an email is sent through Emma that content is out there and is unable to be edited. In this case here, a redirected link after the campaign send.

You could definitely send the campaign out again to your audience with the corrected link and I've included a link below to a great post from the Emma blog which has some awesome tips on the art of the correction message.

http://myemma.com/blog/article/the-ar...

Hopefully this helps, but please let me know if I can assist further.