Redirected links not working

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

Redirects for links embedded in newsletters are not working. I sent out an email yesterday and I needed to redirect one of the links in the email already sent. Now that a redirect has been setup users get this message: "Oops. This is an invalid URL. If you didn't type this in to the address bar, you may have clicked on a bad link" Is there a way to fix this?
Photo of Lesley University College of Art and Design

Lesley University College of Art and Design

  • 5 Posts
  • 0 Reply Likes
  • anxious

Posted 6 years ago

  • 1
Photo of Tyler Scott

Tyler Scott, Employee

  • 805 Posts
  • 39 Reply Likes
Hi there! I wish I had better news, but once an email is sent through Emma that content is out there and is unable to be edited. In this case here, a redirected link after the campaign send.

You could definitely send the campaign out again to your audience with the corrected link and I've included a link below to a great post from the Emma blog which has some awesome tips on the art of the correction message.

Hopefully this helps, but please let me know if I can assist further.