I want to address my emails by first name only so i have downloaded a spreadsheet that only includes their first name and the salutation. however, because we have them in the system with a last name, it pulls that and includes it in the greeting. How do i remove reference to a last name??
You will need to do an upload with only the first names. You have a mix here. There are some that are only first names, and some that are first and last. I would suggest doing an export of the list, then cleaning up the last names and reimporting the list. That will get you where you want to go!