Response Reporting Issues

  • 1
  • Problem
  • Updated 4 months ago
  • Acknowledged
Are any of you having problems with response reporting? I was trying to look at a send that is taking longer than normal and I'm not getting any delivery data. I sent a message to support, but I was wondering if anyone else was seeing this issue.

Photo of Amy Sanders

Amy Sanders

  • 42 Posts
  • 4 Reply Likes

Posted 4 months ago

  • 1
Photo of Zach Sharpe

Zach Sharpe, Employee

  • 289 Posts
  • 32 Reply Likes
Hi Amy,

My apologies for the delay on this, I do see that Julia touched base with you since posting!

While I'm not seeing this mailing in any of the Star Tribune sub accounts, I can say that there may be a delay with response reporting from time to time.

It sounds like the response data has generated but please let me know if I can answer any questions.

Thanks!

Zach