RGB/Hex Color options not available in IE11

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Hello!

We have some stakeholders in our company using IE11 to create their emails. We noticed that when they were trying to select color of the text, that they do not have the option to select a hex color or RGB color. It appears blank.

Is this something that will be fixed or does Emma not support this feature in IE11?
Photo of Children's Hospitals and Clinics of MN

Children's Hospitals and Clinics of MN

  • 3 Posts
  • 1 Reply Like
  • confused

Posted 2 years ago

  • 1
Photo of Grey Stepp

Grey Stepp, Support Team Manager

  • 1694 Posts
  • 135 Reply Likes
Hi there!  

Thanks for reaching out!  

Yes, among the many problems that pop up when using Internet Explorer, we have noticed this particular problem specifically when using IE11.  

We do have that listed as an issue and intend to look into it. 

That being said, we also do not recommended using Internet Explorer for using Emma.  We recommend using Chrome or Firefox.  

I've noted that you're seeing this issue, and will reach out here when we have a resolution to it.  

Thanks!

- Grey