Right hand Column duplicating in test but not in production

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My right hand column is duplicating in the email but in the production. Why is EMMA so buggy. Frustration building with these constant issues.
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Division of Real Estate

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  • like EMMA is not fixing bugs

Posted 4 years ago

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Greg Rathbun, Customer Service Specialist

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Greg with Emma Support here!

Looking at your mailing, I see you are using a template called Summer 2015 Internal that was creating using the Save as Template Feature. Looking further, I see the Summer 2015 Internal template is based on our Bay Window template.

If I switch templates from Summer 2015 Internal to Bay Window, the issue with extra content appearing goes away. It looks like the issue is coming from the Summer 2015 Internal template.

I suggest switching to the Bay Window template (or create a new version of the Summer 2015 Internal template). You're also welcome to use the copy I made for testing (the one labeled Test Copy) if you'd like.