Segment quit working

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One of my segments that I use often all of a sudden quit working. I have tried to edit it and create a new one but neither option worked. All other segments are still working. Suggestions? 
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Posted 2 years ago

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Maya Lochan, Customer Support Specialist

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Hi there!

Can you let me know the name of the segment you're referencing? Also, can you clarify how the segment "quit working"? For example, is the "last run" date of the segment not updating or is the number of contacts incorrect?

Once I have that information, I can dig deeper into this for you, so I'll look out for your reply here!

It was the Des Moines 50 mile segment. It was showing up as having 0 records in it. Once I edited it using a different zip code, it is now working. Thanks

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Maya Lochan, Customer Support Specialist

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Gotcha! Well, if you run into this in the future, just let us know and we can take a deeper look into that segment. Thanks!