Sent email not appearing in automation workflow

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  • Updated 5 months ago
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I am trying to create a new automation workflow but an email I have just sent is not appearing in the list of sent emails in the workflow builder. How long before this email appears?
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Presonus

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Posted 5 months ago

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Nate Gallagher, Employee

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Hi there, 

Thanks for reaching out! 

While your email is sent almost immediately after your workflow is triggered, it may not appear in under the Sent section in the workflow builder for a little while. You can also view the response information for campaigns associated to your workflows on you Response page by click Automated: 

I hope this information helps! Please let me know if you have any questions! 

- Nate
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Nate Gallagher, Employee

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Hi again! 

I was reviewing this and think I may have misunderstood what your question, so I wanted to reach back out to you for clarification.  Are you looking to add a previously sent mailing to a workflow, or were you perhaps looking to trigger a link-click workflow from a perviously sent mailing?  If you're building a link-click triggered workflow, I suggest review the Notes at the bottom of this Resource Center article: 

https://support.e2ma.net/Resource_Center/Guide_to_Automation/Trigger_events%3A_link_click

I hope this information helps, and I'll keep an eye out for your reply! 

- Nate