Setting a background image to the page

  • 2
  • Problem
  • Updated 6 years ago
  • Not a Problem
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I know e-mail clients have different support for background images, so Emma hasn't supported setting background images. The editor only lets me change the background color.

However, it is now crucial that I set a background image. I noticed that the design templates Emma can create (which would be too expensive for me), seem to have background images in their design samples. So it does seem like there is a way to do this. Right?

Please can you share how that's possible. Can I pay you, a little?
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Kebony

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  • frustrated, need help

Posted 6 years ago

  • 2
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Ben Vance, Alum

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Thanks for reaching out, and I’m sorry for the frustration here. Since there still isn’t a method for coding background images that’s accepted across the board of all email clients, there’s not a way to insert one using our campaign editor. The templates that our designers have created with background images have several layers of back-up code that will insert a solid background color in the event that the background image does not show up.

Our designers would be happy to help create a template for your account to suit your needs. There would be a fee associated with that work, and that fee just depends on the complexity of the project. To submit a request to our design team, just fill out the online form here: http://myemma.com/design-form. I hope this helps, and please let me know if you have other questions!
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Kebony

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Thank you Ben. I reached out to a concierge who is now helping me out with this.
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John Mount

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I am just starting out and I'm familiar with a concierge. Where can I go?
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John Mount

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Dropped word should read I'm not familiar with a concierge?
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Katie Lewis, Official Rep

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Hey John! I’m so sorry your post here was lost. Our Concierge Team can help with elements of your marketing that you don’t have time to or don’t care to do yourself. They’ll be happy to chat with you!