How can I share a template from a sub account for use in the Campaign Builder?

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I don't see how to pull in existing templates into the campaign builder, it looks like you can only start fresh. We have a template we like with one of our sub-accounts and we would like to share it with another sub-account is there a way to do this?
Photo of WW Hospitality

WW Hospitality

  • 5 Posts
  • 1 Reply Like

Posted 4 years ago

  • 0
  • 1
Photo of Adriane Smith

Adriane Smith, Customer Support Specialist

  • 506 Posts
  • 53 Reply Likes
Hi WW Hospitality!

Thanks for reaching out, and I'm glad to help with this. If you can pass along to me the name of the sub account as well as the template you're wishing to move I'll jump in and take a look to see what the possibilities are! Thanks, and I'll be on the look-out for your reply.
Photo of WW Hospitality

WW Hospitality

  • 5 Posts
  • 1 Reply Like
Sub Account name: Sheraton Baltimore North; Template: SBN Thanksgiving Template.

Thank you!
Photo of Adriane Smith

Adriane Smith, Customer Support Specialist

  • 506 Posts
  • 53 Reply Likes
Hi there! 

Sorry for the delay, but we were able to share the template to your Assets section so you can now share it appropriately. Generally, you'd want to go through our Services team to get these types of templates moved, but we were able to get this one to Assets easily and free of charge. Let me know if there's anything else I can do for you, and have a great day!
Photo of WW Hospitality

WW Hospitality

  • 5 Posts
  • 1 Reply Like
Thank you Adriane! If we need to move them again we will contact the Services Team.
Photo of Adriane Smith

Adriane Smith, Customer Support Specialist

  • 506 Posts
  • 53 Reply Likes
You're welcome! Please let us know if there's anything else we can help with :)