Spacing in buttons

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  • Updated 11 months ago
I am using a button with longer text than usual.  My text is:
Save the dates for Day of Plastics
April 10-12, 2017
Click here to learn more

It looks fine in preview, but when I send it it has huge spaces between the lines.  Can NOT figure out a way to get rid of them.  

My mailing is "NACD Fall Expo 2017 Thank You" if you want to take a look.  And using Chrome as browser.

Thank you!

Beth
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CPP Global

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Posted 11 months ago

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!! Angelo Outlaw

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Greetings,

Angelo here with the Emma Support Team. Thanks for reaching out!

I have hopped into your account, and I made a "Emma Support Copy" version of your mailing to test a couple of things. I'm not able to replicate the issue on my end. Which mail provider are you using? 

Also, just to make sure the issue isn't "pasted text" I have stripped all of the format settings from behind the text using a tool called "editpad.org". Can you try sending yourself a test from my support copy? 

Cheers,
Angelo 
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CPP Global

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Hello, Angelo. 
Thanks for your response.  I just tried sending a test to myself from your support copy and it did the same thing. My work email is Outlook.  However, I also sent it to my personal email, Gmail, and it looks correct.  So, this is an Outlook problem.  A majority of my email list will be using Outlook however, so any thoughts on how to fix this?
Thanks for your help!
Beth
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Angelo Outlaw, Official Rep

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Hello,

Outlook has its own special way of rendering HTML. I tend to refer to this article a lot here. This goes over some common rendering problems with Outlook. I would recommend trying to adjust some of the text format settings. Check this out here. I would attempt to change font and spacing to see if this makes a difference.

Thanks,
Angelo