Spam signups - related to email send or though the website?

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I'm getting quite a few newsletter signups that are clearly spam. I sent out a couple emails to a defined, private list this week that has our signup form on the bottom. Not sure if that's how they are getting into the system. Their email addresses end in .ru. Is there a security issue going on?
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Go Beyond Racing

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Posted 2 years ago

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Laura Dickerson, Official Rep

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Hi there,

It sounds like a spam bot has found your sign up. We have a feature request in for Captchas to be added to our forms and I would be happy to add you to that feature request if you would like?  

In the meantime, sometimes using our Lightbox signup form, rather than a classic signup form, helps customers avoid spam sign-ups. Here is our step-by-step guide for implementing a lightbox form: https://support.e2ma.net/Resource_Center/Account_how-to/Customizing_your_lightbox_form

A lightbox form is a type of signup form that automatically appears on a page, rather than permanently living on some part of your website in the way a classic form does. In our experience, they may be less vulnerable to bot attacks, but they're not airtight.

You might also consider getting a quote from our tech services team for the addition of a captcha to your signup form, which will make the user take an additional step in order to complete signup. Here's an example of a captcha: http://emmaprices.int/captcha.html

If you are interested in having someone from our Services team reach out to you.