Changes made to HTML in text block don't stick after sending mailing.

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I've modified the HTML of my email to change the color of my bullets and have been successful. However, on exit/re-entry to the email, the additional HTML is gone and my bullets are back to black. Any ideas?
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Jessica Crocker McMathis

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Posted 5 years ago

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Katie Lewis, Official Rep

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Hi Jessica! Do you mind sharing the HTML you're using? I'm curious how it compares to Tyler and Paul's suggestions in this conversation.
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Jessica Crocker McMathis

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Hi Katie! I'm using the same HTML Paul recommended .... <li style="color: #FFF">. It changes the bullet color while I'm working in the email. But once I save, leave the email, and return, it's back to black.
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Katie Lewis, Official Rep

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Got it -- Thanks, Jessica! I'm going to grab on of my friends here to take a closer look. In the meantime, in which sub-account and mailing are you working this morning?
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Jessica Crocker McMathis

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I'm in ACerS Membership - Welcome Month 3 - Message A. It's that middle block with the bullets that's giving me problems.
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Emily Hollingsworth, Alum

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Hey Jessica! Katie asked if I would check out your HTML to see how we can get that bullet formatting to stick. I did some testing and learned that this behavior is actually expected. You can edit the HTML of a text block and send a mailing with those changes, but once the mailing reloads, the manually edited HTML of the text box won't reflect those edits. You'll have to make those edits each time before sending.

Alternatively, you could use an HTML block instead of a text block. I've confirmed that the bullet styling holds as expected in an HTML block once the mailing is refreshed!
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Emily Hollingsworth, Alum

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Sidenote - I've updated the subject line here to make this conversation a little easier to find!
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Jessica Crocker McMathis

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Hmm...okay...well, HTML block it is! Thanks for the help Emily and Katie!