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Does Emma have the ability of exporting all subscriber response reports, like # of received mailings, opens, clicks? Our goal is to find out the most active subscribers and at the same time to get an idea of how many of our subscribers became inactive. Using segments we can only get results based on a specific time frame rather than on a # of received/opened/clicked mailings.
Hello! I think you're looking for this feature, to be able to export response details from all mailings (or multiple mailings) at a time.
I want to check about your last line, though: It sounds like you also want to find the number of received, opens and clicks outside of a timeframe; you just want those numbers for the lifetime of your account. Is that right? To do that, you'd select "at any point" while building your segment instead of setting a timeframe.
while exporting all all the response details from all mailings is another thing that would be useful, I was referring to another kind of report. I am looking to see all the subscribers with their respective # of received campaigns/# of opened campaigns/# clicks. I am interested about these stats at subscriber level and not account level. Please let me know how to get this.
Ah, I see what you mean: You'd like to export your audience contacts and include their response details -- like the numbers of received mailings, opened mailings and clicked links -- as part of the exported report. That isn't a report created by exporting a group, so I'm sharing this with our Product Team to learn more about the feasibility. I'll let you know what I hear from them!
Hi again, Dragos. I spoke with our Product Team, and your idea here makes a lot of sense in the context of audience + performance metrics work we're looking at this year.
Since we don't have a timeline for when you'll see an export like this, I'm marking it as Not Planned, yet we've added it to the list of things we want to add and improve upon when we get to the export portion of this work.
Thank you for sharing this, and I'll let you know when there's news!