Survey for multiple locations

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have created 3 separate survey's (same questions) for 3 different branches.  However, I only receive responses from 1 branch.  I sent the other 2 emails to myself and took each survey, but never got the email response that I took it.  Can you please assist?
Photo of YMCA of Central Kentucky

YMCA of Central Kentucky

  • 11 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 0
  • 1
Photo of Damian Gatta

Damian Gatta, Official Rep

  • 342 Posts
  • 43 Reply Likes
Hi there!

I am happy to take a look!  Can you provide me with the names of the surveys that you created?  Were the surveys recently created?  I hopped in your account and I am not seeing any recently published surveys so I just want to make sure I am looking at the correct surveys.

I'll be on the lookout for your reply!
Photo of Damian Gatta

Damian Gatta, Official Rep

  • 342 Posts
  • 43 Reply Likes
Hi there!

I wanted to check in and see if you need me to take a peek at your surveys.  

Just give me a shout here with the survey information and I am happy to take a peek!
Photo of torlando

torlando

  • 7 Posts
  • 0 Reply Likes
So sorry for the delayed response.  Someone else was notified of the response. :)  Yes please.  The surveys are New member 3 month survey Beaumont, New member 3 month survey High and New member 3 month survey North
Photo of Damian Gatta

Damian Gatta, Official Rep

  • 342 Posts
  • 43 Reply Likes
Hi there!

I took a look at your surveys and I do not see that you have notifications set up for each survey.  If you head into the survey and click the Edit tab, you will see that for New member 3 month survey Beaumont abnd New member 3 month survey High, there is not an email address provided to send you a notification.



You can hop into those surveys and click the edit tab to edit the survey to add your email address so that you will receive notifications.  You can also view the Response details for each survey on your Response page under the Surveys section,



That should do the trick!  Feel free to reach out here with any questions or if there is anything else I can do to help!