Switch admins rights to a new email account

  • 2
  • Problem
  • Updated 11 months ago
Employee who ran myemma no longer works here and we would like to commit our MyEmma account to a 'generic' email address accessible to current and future staff. 
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FOX Architects

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Posted 11 months ago

  • 2
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Jerry Grimes

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We have the same issue.
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Grey Stepp, Support Team Manager

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Hi folks!  The best way to take care of these changes are going to be via phone at 1-800-595-4401 or via email at support@myemma.com .  

Please be prepared or send along some information for verification.  We can accept a recent invoice number or the last 4 digits of the credit card we have on file as verification.  For security, please do not post that information here since this is a public forum.  Once verified, we can update the admin and/or billing credentials to whatever you need.  

Let me know if you have any questions! 

- Grey