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I can send tests to single emails but when I attempt to send the test to multiple email addresses (example: email@example.com,firstname.lastname@example.org,email@example.com), it doesn't do anything. The only way I can send a proof to my team is to send it individually and it's really annoying.
I think the issue might be that you need to put a space after each comma, before starting a new email address. In your example above - firstname.lastname@example.org,email@example.com,firstname.lastname@example.org - I'm seeing everything run together. That could cause an issue.
I just went into your account and sent myself a test of "CyberWatch West Invitation (take 3) - EMMA SUPPORT COPY". I sent it to three unique email addresses, and received them all.
Be sure to input like this, with spaces:
Note that malformed or partial email addresses may show this error -- "One of your recipient addresses isn't formatted correctly":
Here's my inbox confirmation:
If you think something else is going on, please don't hesitate to let me know. We are here to help!